In the rare event that an item arrives faulty or damaged, please contact us as soon as possible so we can put things right.
If you wish to return your item for any reason, please contact us within 14 days of receipt before returning the item. Providing the item is still in a completely saleable condition and in its original packaging, we will issue a full refund.
Please note that we will not refund the initial delivery charges except when the item is being returned due to damage or a fault. The cost of returning goods is your responsibility, and we recommend using a recorded delivery service for returns.
Please return all goods to: Pots and Pithoi, The Barns, East Street, West Sussex, RH10 4QA.
Read our full terms and conditions of sale.